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Discrimination

Discrimination is developing at speed as the No 1 ethical risk for a typical insurer. What every insurer needs to be assembling is the evidence of how they are managing discrimination in relation to their deals with customers across all business functions. Has the reporting got the right scope and depth? Is it based upon the right perspective? The articles will help a lot.
64 posts
Discrimination
A Test Case on Data Ethics that Insurers Need to Watch public
Data Ethics • 5 min read

A Test Case on Data Ethics that Insurers Need to Watch

Location data is becoming positioned as a tangible example of how data ethics is to be addressed. A UK Gov. commission wants to boost public confidence in how location data is collected and used. Insurers need to monitor the commission’s work to understand policy makers expectations.…
Duncan Minty
Duncan Minty •
The Risks Insurers Run as Buyers of Secondary Data public
Privacy • 3 min read

The Risks Insurers Run as Buyers of Secondary Data

A technology activist has released a huge file of segmentation data into the public domain. It shows the extent to which data brokers are scraping data and selling it for “identities”. As significant users of secondary data, insurers need to take great care managing exposures like this.…
Duncan Minty
Duncan Minty •
Why Insurers must Manage their Ethical Debt public
Accountability • 3 min read

Why Insurers must Manage their Ethical Debt

Many digital decision systems deployed in insurance carry unknown levels of ethical debt. Over the next 3 to 5 years, a lot of that ethical debt will need to be repaid. In some circumstances, the amount could be very substantial. So what should insurers do now to prepare for this?…
Duncan Minty
Duncan Minty •
Right Question ; Wrong People – A Warning on Data Ethics public
Fairness • 4 min read

Right Question ; Wrong People – A Warning on Data Ethics

Insurers are working on ways to ensure that their digital decision systems deliver outputs that are fair and non-discriminatory. In doing so, they find that this involves some difficult choices. Yet how are those choices made? It's important that insurers don't approach them the wrong way round.…
Duncan Minty
Duncan Minty •
Discriminatory Pricing – the Storm Clouds Move Nearer public
Discrimination • 8 min read

Discriminatory Pricing – the Storm Clouds Move Nearer

Further research into discriminatory pricing in UK motor insurance is keeping up pressure on insurers and the regulator to tackle the issue. And with signs that the challenge is evolving, insurers are in danger of failing to see how this issue will grow and impact the heart of their businesses.…
Duncan Minty
Duncan Minty •
Can ChatGPT Help Insurers be Better at Ethics? public
Data Ethics • 4 min read

Can ChatGPT Help Insurers be Better at Ethics?

We’re starting to see OpenAI’s ChatGPT used in discussions about the ethics of insurance. What has surprised some organisers is just how popular discussions like this are with conference audiences. So is the sector’s understanding of ethics about to be transformed? I examine the implications.…
Duncan Minty
Duncan Minty •
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