Please enter at least 3 characters

Data Ethics

With insurance becoming increasingly digital, data ethics has become the key lens through which issues and challenges are emerging. What makes it particularly important is how it is influencing insurance at both the policy and the market levels.
175 posts
Data Ethics
Why Data Ethics is at a Crossroads public
Data Ethics • 8 min read

Why Data Ethics is at a Crossroads

Is data ethics working in insurance? Perhaps it’s just at an early stage, needing more time. Or is it always going to struggle to gain traction? Some see ethical guidelines for data and AI as the solution. Others see them as ineffectual. So what’s needed instead? How should a firm decide this?…
Duncan Minty
Duncan Minty •
Claims – Nine Ethical Red Flags that Need Attention public
Claims • 8 min read

Claims – Nine Ethical Red Flags that Need Attention

For the last 5 years, I’ve viewed claims as the function that is generating the most ethical risk for a typical UK insurer. It has not been in the limelight, but it has been using decision systems in ways that raise significant questions. Here are nine practices that are red flags.…
Duncan Minty
Duncan Minty •
The EU AI Act is full of Significance for Insurers public
Regulation • 8 min read

The EU AI Act is full of Significance for Insurers

As the EU works towards enactment of its AI regulations, the impacts for insurers are becoming more apparent. Some markets have been labelled high risk, while some technologies are being closed off. What insurers need to do now is understand how ethics is changing the sector’s digital landscape.…
Duncan Minty
Duncan Minty •
Right Question ; Wrong People – A Warning on Data Ethics public
Fairness • 4 min read

Right Question ; Wrong People – A Warning on Data Ethics

Insurers are working on ways to ensure that their digital decision systems deliver outputs that are fair and non-discriminatory. In doing so, they find that this involves some difficult choices. Yet how are those choices made? It's important that insurers don't approach them the wrong way round.…
Duncan Minty
Duncan Minty •
Discriminatory Pricing – the Storm Clouds Move Nearer public
Discrimination • 8 min read

Discriminatory Pricing – the Storm Clouds Move Nearer

Further research into discriminatory pricing in UK motor insurance is keeping up pressure on insurers and the regulator to tackle the issue. And with signs that the challenge is evolving, insurers are in danger of failing to see how this issue will grow and impact the heart of their businesses.…
Duncan Minty
Duncan Minty •
Can ChatGPT Help Insurers be Better at Ethics? public
Data Ethics • 4 min read

Can ChatGPT Help Insurers be Better at Ethics?

We’re starting to see OpenAI’s ChatGPT used in discussions about the ethics of insurance. What has surprised some organisers is just how popular discussions like this are with conference audiences. So is the sector’s understanding of ethics about to be transformed? I examine the implications.…
Duncan Minty
Duncan Minty •
Our Digital Footprint – a Pandora’s Box of Data? public
Data Ethics • 7 min read

Our Digital Footprint – a Pandora’s Box of Data?

I gave a keynote speech at a claims and fraud conference this week, on whether insurers’ exploitation of our digital footprint could turn into a Pandora’s box. Insurers see these new lines of insight as creating competitive advantage, but could they instead cause real problems?…
Duncan Minty
Duncan Minty •
Great! You’ve successfully signed up.
Welcome back! You've successfully signed in.
You've successfully subscribed to Ethics and Insurance.
Your link has expired.
Success! Check your email for magic link to sign-in.
Success! Your billing info has been updated.
Your billing was not updated.