Duncan Minty

Duncan Minty

Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
417 posts
Duncan Minty
Can Trust be Automated? public
News 4 min read

Can Trust be Automated?

A leading supplier of software to the insurance sector has launched a ‘Trust Automation Platform’. It’s great of course that Friss are recognising the important of trust. It should get their clients and prospects thinking about it more. Yet can platforms like this actually deliver on trust itself?…
Duncan Minty
Duncan Minty
Why Insurers Need to Respect Customer Autonomy public
Analysis 7 min read

Why Insurers Need to Respect Customer Autonomy

Autonomy is both simple and complex, ephemeral yet ever present. It’s rarely invoked in an insurance context outside of self-driving vehicles. Yet it’s an ethical issue that is becoming central to the debate on how insurance is to be priced. Insurers need to understand it to be part of that debate.…
Duncan Minty
Duncan Minty
Prediction and the Cold Hand public
Comment 3 min read

Prediction and the Cold Hand

Analytics are not neutral tools. When you use analytics to work something out, you start to change that something. In some forms of analytics, this change can be supportive. In other forms, it can be destructive. This mix of influences should be part of how you design and deploy analytics.…
Duncan Minty
Duncan Minty
Actuary of the Year – a data ethics expert public
News 1 min read

Actuary of the Year – a data ethics expert

This year’s ‘Actuary of the Year’ in Australia is an expert in data ethics in insurance. This recognition points to a growing awareness in the actuarial community, at least in Australia, that data ethics is very much part of ‘what they do’.…
Duncan Minty
Duncan Minty
Whistleblowing - the Tip of a Data Iceberg public
News 4 min read

Whistleblowing - the Tip of a Data Iceberg

The UK regulator is now publishing data about the allegations being reported to its whistleblowing team. So what does it tell us (and not tell us) about the state of whistleblowing in UK financial services? And what trends should you be looking out for? I explore the numbers here.…
Duncan Minty
Duncan Minty
Assessing the Risk from Algorithm Destruction public
Analysis 5 min read

Assessing the Risk from Algorithm Destruction

We’ve seen a couple of cases now in which firms have been told by regulators to destroy not only the data they shouldn’t have been using, but also the algorithms and models that had been trained on that data. So are insurers at risk from this too, and if so, how can they begin to assess it?…
Duncan Minty
Duncan Minty
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