Duncan Minty

Duncan Minty

Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
460 posts
Duncan Minty
Can ChatGPT Help Insurers be Better at Ethics? public
Data Ethics 4 min read

Can ChatGPT Help Insurers be Better at Ethics?

We’re starting to see OpenAI’s ChatGPT used in discussions about the ethics of insurance. What has surprised some organisers is just how popular discussions like this are with conference audiences. So is the sector’s understanding of ethics about to be transformed? I examine the implications.…
Duncan Minty
Duncan Minty
Rewarding People who Report Insurance Fraud public
Counter Fraud 3 min read

Rewarding People who Report Insurance Fraud

The insurance sectors in most countries encourage members of the public to report suspected insurance fraud. Should they then be rewarded for doing so? While there is growing public awareness that insurance fraud is not a victimless crime, would rewards do harm or good?…
Duncan Minty
Duncan Minty
Our Digital Footprint – a Pandora’s Box of Data? public
Data Ethics 7 min read

Our Digital Footprint – a Pandora’s Box of Data?

I gave a keynote speech at a claims and fraud conference this week, on whether insurers’ exploitation of our digital footprint could turn into a Pandora’s box. Insurers see these new lines of insight as creating competitive advantage, but could they instead cause real problems?…
Duncan Minty
Duncan Minty
Avoiding Pitfalls when Developing Data Ethics Principles public
Data Ethics 5 min read

Avoiding Pitfalls when Developing Data Ethics Principles

As business wakes up to the ethical issues around how they use data and analytics, firms are being urged to develop ethical principles to guide their data ethics initiatives. Yet what counts as an ethical principle? I look at an example of how firms could get off to the wrong start.…
Duncan Minty
Duncan Minty
The Data Protection Risks from Discriminatory Pricing public
Privacy 4 min read

The Data Protection Risks from Discriminatory Pricing

A key issue that insurers face when responding to concerns about discriminatory pricing is their handling of special category data. What is held and how it’s used are subject to all sorts of conditions. So what implications might this have for insurers and regulators?…
Duncan Minty
Duncan Minty
The Fairness of Insurance Pricing is Challenged Again public
Discrimination 8 min read

The Fairness of Insurance Pricing is Challenged Again

The fairness of insurance pricing is again being challenged, this time by the UK’s leading campaigning journalist on finance matters. Martin Lewis believes insurers are breaking the law in how they handle people with mental health issues. The only surprise is how long this has taken to emerge.…
Duncan Minty
Duncan Minty
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