Ethics and Insurance

I help insurers achieve greater certainty on ethical issues, both present and emerging. I have a reputation for foresight, pragmatism and independent thinking, particularly around data ethics. You can keep in touch with my analysis through my free weekly ‘Ethics and Insurance’ newsletter. Join below
Ethics and Insurance
What I do

Insight

I help insurers understand developments in insurance from an ethical perspective and the options open to them. My analysis delivers an extra level of understanding from an independent perspective
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Critical Friend

Insurers face some ethical challenges at the moment – I’ve been tracking them for several years. My role as a critical friend helps them to reality check their thinking and turn a situation into a plan.
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Horizon Scanning

I’ve been an influential figure in analysing the implications of digital insurance for several years now. Through workshops and research, my ethics radar highlights the problems and opportunities to look out for.
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Latest posts
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The Ethnicity Penalty : What the BBC Research Points To public
Discrimination 5 min read

The Ethnicity Penalty : What the BBC Research Points To

The debate about discriminatory pricing in UK motor insurance developed further this week, with a BBC news investigation publishing findings pretty much in line with what Citizens Advice have been reporting for two years now. What does this mean for UK motor insurers, and how should they respond?…
Duncan Minty
Duncan Minty
Invisible Insurance - The Next Big Thing? public
Marketing 4 min read

Invisible Insurance - The Next Big Thing?

Embedded insurance comes in three forms: soft, hard and invisible. Each comes with ethical implications, but none more so than invisible embedded. What does it mean to provide consumers with invisible insurance? Is it the future of distribution, or a disaster in the making? I explore it here.…
Duncan Minty
Duncan Minty
Hardening Attitudes to Insurance Lobbying public
Regulation 3 min read

Hardening Attitudes to Insurance Lobbying

Insurers invest a lot of money in trade bodies. Their role is to formulate sector level policy and lobby policy makers on members’ interests. However that lobbying seems to be having less impact. Insurers’ no longer have the most convincing message. The implications of this are significant.…
Duncan Minty
Duncan Minty
Failing to Prevent Fraud - the Implications for Insurers public
Accountability 5 min read

Failing to Prevent Fraud - the Implications for Insurers

The UK government is introducing a new counter fraud law. It will be an offence for an organisation to fail to prevent fraud by an employee or someone working on their behalf. The range of activities covered is very wide. So what should insurers be looking at to avoid falling foul of this new law?…
Duncan Minty
Duncan Minty
NAO report exposes the FCA’s Struggles with Data public
Regulation 4 min read

NAO report exposes the FCA’s Struggles with Data

The FCA has been struggling with data risks associated with both the market and its own transformation. So reported the National Audit Office recently. This explains the FCA’s hot and cold approach to data issues. So what does this mean for UK insurers over the next 12 months?…
Duncan Minty
Duncan Minty
What the 3 Most Read Articles in 2023 Tell Us public
Claims 2 min read

What the 3 Most Read Articles in 2023 Tell Us

Three articles I wrote in 2023 grabbed the attention of readers. Out of the 76 articles I wrote last year covering a wide range of topics, the interest in these three stands out. I put this into context and look at what they say about insurers’ interests looking forward.…
Duncan Minty
Duncan Minty
Forced Transparency – the Challenge facing Insurers public
Data Ethics 3 min read

Forced Transparency – the Challenge facing Insurers

2024 will see several challenges that the insurance sector is facing come to a head. Out of this will emerge a period of forced transparency, in which certain working practices are opened up to scrutiny. How insurers prepare for this is crucial for customers, investors and regulators.…
Duncan Minty
Duncan Minty
Synthetic Data - 3 Things Insurers Need to Understand public
Data Ethics 5 min read

Synthetic Data - 3 Things Insurers Need to Understand

The data that fuels a digital strategy can be incomplete, expensive or biased. One way to overcome this is through synthetic data. As margins from existing datasets narrow, more and more insurers will turn to it. So what sort of ethical questions are associated with it?…
Duncan Minty
Duncan Minty
Should Minimum Insurance be Mandated to boost Resilience public
Personalisation 6 min read

Should Minimum Insurance be Mandated to boost Resilience

The financial resilience of UK society is widely seen to be declining. People are caught between the trend in finance to take more responsibility for personal risks and the increasingly granular pricing of those risks. Is the solution to be found in some form of mandatory minimum insurance cover?…
Duncan Minty
Duncan Minty
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