Fairness

The most complex and influential ethical issue in today's insurance. Insurers need to be clear in their thinking on fairness, for it's going to be receiving a lot of attention over the next few years.
55 posts
Fairness
Revolutionising Fairness to Enable Digital Insurance public
Fairness 4 min read

Revolutionising Fairness to Enable Digital Insurance

The digital transformation of insurance will stall unless the “dominant theme of 21st century financial services” is resolved first. That ‘dominant theme’ is fairness. If fairness isn’t addressed, digital investment will be questioned as public confidence in what they experience diminishes.…
Duncan Minty
Duncan Minty
Are Politicians Ready for Wind Re? public
Underwriting 4 min read

Are Politicians Ready for Wind Re?

The development by insurers of individualised flood underwriting capabilities lead to negotiations with UK politicians and civil society for a fairer arrangement. The result was Flood Re. Now insurers are developing similar underwriting capabilities for wind risk. What does this point to?…
Duncan Minty
Duncan Minty
A Big Red Flag has been attached to Emotional AI public
Data Ethics 8 min read

A Big Red Flag has been attached to Emotional AI

The UK’s data protection regulator has raised a big red flag over the use of emotional AI. Not only do such systems fail to meet data protection requirements, but they also come with other serious ethical issues. So what does this mean for insurers, and how should they respond?…
Duncan Minty
Duncan Minty
Credit Scores – could they turn toxic for insurers? public
Underwriting 9 min read

Credit Scores – could they turn toxic for insurers?

The use of credit scores in insurance is contentious. Opinion has been divided over whether their use is fair or not. I say ‘has been’, for I’ve recently heard underwriters raise doubts. So should insurers prepare for change? And what might that change look like? I explore both questions here.…
Duncan Minty
Duncan Minty
A Warning Shot on Data Ethics from California public
Discrimination 3 min read

A Warning Shot on Data Ethics from California

A warning shot has been fired across the bows of US insurers by the Californian Insurance Commissioner. Its recent investigations into “..potential bias and alleged unfair discrimination in many lines of insurance…” seem to have unearthed problems.…
Duncan Minty
Duncan Minty
Fairness 3 min read

Financial Inclusion – a small but significant step

The influential Treasury Committee has recommended that the UK insurance regulator be put under a ‘have regard’ obligation for financial inclusion when it makes rules. It would be a small yet significant step towards addressing financial inclusion, were the Treasury to accept the recommendation.…
Duncan Minty
Duncan Minty
Insurance as a Common Good public
Fairness 3 min read

Insurance as a Common Good

Could insurance be considered as a form of common good? And if so, how might that have come about? And more importantly, how might it influence the way in which insurance markets are allowed to digitally transform?…
Duncan Minty
Duncan Minty
Ethics, Claims and the Cost of Living Crisis public
Claims 7 min read

Ethics, Claims and the Cost of Living Crisis

The cost of living crisis will have impacts across insurance. At the forefront will be claims, with increased settlements and concerns around fraud. Many insurers will turn to the digital tools widely used now in claims decisions. Yet in doing so, what ethical risks might they stir up?…
Duncan Minty
Duncan Minty
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