Ethical Culture

40 posts
Ethical Culture
Whistleblowing - the Tip of a Data Iceberg public
News 4 min read

Whistleblowing - the Tip of a Data Iceberg

The UK regulator is now publishing data about the allegations being reported to its whistleblowing team. So what does it tell us (and not tell us) about the state of whistleblowing in UK financial services? And what trends should you be looking out for? I explore the numbers here.…
Duncan Minty
Duncan Minty
Pay Attention to Undue Pressure public
Comment 2 min read

Pay Attention to Undue Pressure

How a person responds to the ethics of a situation will be influenced by several things. Character is one, plus the skills and knowledge they’ve learnt. Yet what can sometimes render all these ineffective is something firmly in the hands of the firm’s leadership. It’s undue pressure.…
Duncan Minty
Duncan Minty
Checking Ethical Culture – Dealing with Rationalisations public
Toolkits 5 min read

Checking Ethical Culture – Dealing with Rationalisations

We sometimes hear colleagues making excuses for the decision they want to take. They try to dismiss the ethical side of the decision, preferring instead to emphasise how everyone else is doing it, or that no one will be worse off. These are called rationalisations and they need to be challenged.…
Duncan Minty
Duncan Minty
How Diverse are the Digital Teams Working in Insurance? public
Comment 2 min read

How Diverse are the Digital Teams Working in Insurance?

There’s a big obvious question that doesn’t seem to have been raised so far in relation to the Citizens Advice ethnicity penalty report. It’s this - to what degree does the problem in pricing set out in their report reflect a problem with the diversity of the people working in digital insurance?…
Duncan Minty
Duncan Minty
Checking Ethical Culture - the Self-Serving Bias public
Toolkits 3 min read

Checking Ethical Culture - the Self-Serving Bias

Insurance people have a lot on their radars nowadays. The wide range of rating factors and the increased variety of products are behind much of this. Not surprisingly, we start to apply filters to all this information. That however opens the door to an ethical problem called the self-serving bias.…
Duncan Minty
Duncan Minty
Checking Ethical Culture – Ethical Fading public
Toolkits 3 min read

Checking Ethical Culture – Ethical Fading

Hindsight is a complex thing when it comes to ethics. You may look back at something you’ve done and ask yourself: “what did I think I was doing?” Others may simply never see the ethical question hanging over what they were doing. In this toolkit, we explore what is called ethical fading.…
Duncan Minty
Duncan Minty
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