Ethical Skills and Training • 2 min read Ethical leadership requires more than just ‘tone from the top’ When we talk about ethical leadership, there’s a tendency to think of this as the unique preserve of those…
Autonomy • 2 min read Insurance, data and a politician – a cautionary tale about privacy One of the privacy issues that the insurance sector will increasingly be confronted with over the next few years is…
Accountability • 2 min read A bit of ethics assessment can go a long way What do you think is the most common failing when it comes to ethics? (I’d love to hear your…
Counter Fraud • 3 min read Has the investigation of insurance fraud suffered from too much ‘group think’? The insurance sector is failing to exercise proper control over its use of private investigators. That’s the stark message…
Accountability • 3 min read Insurance and Innovation – Part 2 – why ethics is a vital ingredient What was interesting about the PwC survey [http://www.pwc.com/gx/en/ceo-survey/2013/pdf/pwc-global-ceo-survey-2013-insurance-report.pdf] I mentioned…
Accountability • 2 min read Ethics, Insurance and innovation – Part 1 – why change seems inevitable Claims operations in the UK are under a lot of pressure to reform their working practices. The next few years…
Accountability • 3 min read Ethics and Underwriting – Part 5 – social value and why insurance has become so relied upon. This series on the ethical responsibilities associated with underwriting will draw to a close with a question that is somewhat…
Data Ethics • 3 min read Ethics and Underwriting – Part 4 – will client information be the next great challenge? Every underwriter relies on having good quality information about its clients in order to assess the risk they’re presenting.…
Fairness • 3 min read Ethics and Underwriting – Part3 – Fairness puts Distribution firmly onto the ethical radar An underwriter will invariably design and price a particular type of policy with at least one eye on how it’…