Ethical Skills and Training • 2 min read Who is the fairest of them all? How to use fairness to weigh up choices. pt2 If, as the UK regulator emphasised recently [http://www.fca.org.uk/news/the-fairness-challenge], fairness is to be the dominant…
Ethical Skills and Training • 2 min read Two simple tests for deciding on the fairness of your decision. pt1 ‘Fairness’ crops up a lot in insurance regulation – the chief executive of the UK regulator said recently [http://www.fca.…
Leadership on Ethics • 2 min read Leadership on Ethics – 6 steps for making real progress I ended my previous post [https://www.ethicsandinsurance.info/2013/11/26/ethical-leadership-pt2/] with a warning to insurance executives and…
Ethical Skills and Training • 2 min read Ethical leadership requires more than just ‘tone from the top’ When we talk about ethical leadership, there’s a tendency to think of this as the unique preserve of those…
Autonomy • 2 min read Insurance, data and a politician – a cautionary tale about privacy One of the privacy issues that the insurance sector will increasingly be confronted with over the next few years is…
Accountability • 2 min read A bit of ethics assessment can go a long way What do you think is the most common failing when it comes to ethics? (I’d love to hear your…
Counter Fraud • 3 min read Has the investigation of insurance fraud suffered from too much ‘group think’? The insurance sector is failing to exercise proper control over its use of private investigators. That’s the stark message…
Accountability • 3 min read Insurance and Innovation – Part 2 – why ethics is a vital ingredient What was interesting about the PwC survey [http://www.pwc.com/gx/en/ceo-survey/2013/pdf/pwc-global-ceo-survey-2013-insurance-report.pdf] I mentioned…
Accountability • 2 min read Ethics, Insurance and innovation – Part 1 – why change seems inevitable Claims operations in the UK are under a lot of pressure to reform their working practices. The next few years…