Autonomy • 2 min read Consent: part of the changing landscape of insurance regulation Consent is a term rarely mentioned in insurance circles, yet it lies at the heart of every policy sold by…
Ethical Culture • 2 min read The three ingredients of ethical behaviour Many firms in the insurance market will be looking to make progress on ethical behaviours in 2015. That’s great,…
Conflicts of Interest • 2 min read Signals that conflicts of interest send out about your firm A conflict of interest is not a stand-alone ethical risk. To borrow a phrase, it has friends, and not very…
Ethical Risks • 2 min read One lesson for everyone looking at ethical risks Understanding the ethical risks faced by your firm is fundamental to the success of any ethics programme. Yet if you’…
Ethical Risks • 2 min read Where do you start looking for ethical risks? Some ethical risks are relatively easy to spot: over generous gifts from suppliers for example. Other ethical risks can be…
Counter Fraud • 2 min read Ethical nudges and their role in tackling insurance fraud It’s common now when taking out an insurance policy or reporting a claim, to be greeted with a warning…
Ethical Culture • 2 min read 8 reasons why ethics initiatives sometimes lose momentum It’s not uncommon to come across a corporate initiative on ethics that has lost its momentum. People often talk…
Ethical Skills and Training • 2 min read What’s the point of ethics training? And 3 things to make it work. Some of you will be starting to build your business plan for next year and if ethics falls within your…
Data Ethics • 3 min read Social Sorting: could it be the stuff of nightmares for insurance firms? Privacy is an ethical issue that the UK insurance sector often thinks about, usually in terms of it being something…