Discrimination • 2 min read The dangers of unintentional discrimination There’s concern that insurers’ use of big data will result in some sectors of society suffering discrimination. Data mining…
Privacy • 2 min read Medical records and consent: a time for change The UK data regulator’s recent warning to UK insurers to keep within the law when seeking access to a…
Ethical Culture • 2 min read Four signs that senior people at your firm are struggling with ethics Delivering an ethical ‘tone from the top’ can be a challenge at times for some business leaders. The UK’s…
Privacy • 3 min read Privacy – how to challenge four common myths There are a growing number of roundtables and conferences about insurance and big data at the moment. And at some…
Ethical Culture • 3 min read Ethics survey reveals a lot about the insurance profession What do insurance professionals think about the ethics of their sector? A recent survey [http://www.theinstitutes.org/sites/www.…
Ethical Decisions and Dilemmas • 2 min read The most powerful ethics measure of them all Management information about ethics does exist in the insurance market, but it’s patchy at best. It tends to focus…
Ethical Skills and Training • 2 min read How to get real value from ethical dilemmas Many insurance firms have corporate values, promoted to staff and consumers to give insight into ‘who we are’ and ‘how…
Fairness • 3 min read Insurance, Fairness and the work of Marie Curie There’s a view becoming established in the UK insurance market that it’s only fair that premiums should become…
Accountability • 2 min read How objective is the data your firm uses to make decisions? An insurer told me recently that the only reason for a huge increase in a renewal premium was because of…