Ethical Culture • 4 min read Why ethics initiatives can lose momentum, and how to fix it Research into the impact that ethics initiatives achieve points to a flurry of activity at launch, but a tailing off…
Data Ethics • 2 min read Can insurance delivered over the blockchain be labelled trustless? There is growing attention being given to how blockchains can help insurance. And amid the exciting claims being made for…
Accountability • 5 min read Are actuaries ready for a new era of accountability in insurance? There are many changes affecting insurance at the moment and actuaries are at the heart of many of them. Yet…
Conflicts of Interest • 4 min read A checklist for conflicts of interest in insurance firms Are insurance firms taking conflicts of interest seriously enough? It’s a question that is needs addressing, given recent headlines.…
Ethical Decisions and Dilemmas • 3 min read Two simple ways to make a fair decision Insurance is becoming more complex, and faster moving as well. Yet in the midst of demanding situations and time pressures,…
Fairness • 5 min read Dual Pricing in Insurance – the beginning of the end? The next twelve months will see the pricing practices of UK insurers and intermediaries put under close scrutiny. The regulator…
Ethical Culture • 2 min read Honest Insurance is now a marketing favourite. What does it say to you? When you’re told that what’s being offered is honest insurance, what do you think? Some will be reassured…
Claims • 4 min read 7 reasons why claims optimisation needs to be seen as a failure The most ethically questionable practice to have emerged out of the innovation currently transforming insurance is claims optimisation. As key…
Ethical Skills and Training • 5 min read The drive to build trust in insurance must start here Trust in insurance worries the sector’s senior executives. PwC surveys [https://www.pwc.com/gx/en/ceo-agenda/ceosurvey/2018/…