A checklist for conflicts of interest in insurance firms
Are insurance firms taking conflicts of interest seriously enough? It’s a
question that is needs addressing, given recent headlines.…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
499 posts
•
Two simple ways to make a fair decision
Insurance is becoming more complex, and faster moving as well. Yet in the midst
of demanding situations and time pressures,…
Dual Pricing in Insurance – the beginning of the end?
The next twelve months will see the pricing practices of UK insurers and
intermediaries put under close scrutiny. The regulator…
Honest Insurance is now a marketing favourite. What does it say to you?
When you’re told that what’s being offered is honest insurance, what do you
think? Some will be reassured…
7 reasons why claims optimisation needs to be seen as a failure
The most ethically questionable practice to have emerged out of the innovation currently transforming insurance is claims optimisation. As key…
The drive to build trust in insurance must start here
Trust in insurance worries the sector’s senior executives. PwC surveys
[https://www.pwc.com/gx/en/ceo-agenda/ceosurvey/2018/…
Personalisation – could it take insurance into a digital winter?
There’s a lot of talk at the moment about insurance undergoing a transformation. Some point to big data, and…
A Vital Step to being Good at Ethical Dilemmas
There are many ethical dilemmas in insurance. And what’s more, they often make
people angry, and suspicious and fearful,…
Gender bias in artificial intelligence: a vital trust issue for Insurers
Insurance is being transformed. Underwriting, claims and distribution are being
remodelled to take advantage of digital tools like artificial intelligence.…