Why predictive analytics in claims is so dangerous for insurers
Claims settlements are an insurer’s biggest expense. So it would seem natural for firms to understand as much about…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
502 posts
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Actuarialism and its influence on trust in modern insurance
You will have probably heard of the phrase ‘you can have too much of a good
thing’. And while many…
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Why supervisory technology will revolutionise insurance
The future of insurance is digital. Data and analytics are transforming how insurers work. Traditional practices are being questioned. It’…
Is underwriting at claim stage a reputational timebomb?
A pattern is emerging across the market that points to a new type of
underwriting. And it is pretty revolutionary,…
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How do you feel about insurers tracking and analysing your emotions?
How many of us have appeared in a photo that has been posted online? Or spoken to a voice assistant…
How good are your firm’s algorithms? Can you prove it?
The use of algorithms in core insurance functions like claims and underwriting is growing steadily. And the claims for what…
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Data and analytics: the problem that insurers will have with identity
Insurance is changing. It’s moving in new directions, pursuing new ideas, new
models, new technologies. All very exciting, but…
Why confusion could become a key ethics metric for insurers
Insurers are providing consumers with more choice than ever before. And while
there’s a lot of obvious upside to…
The biggest ethical challenge facing insurers in 2019
The insurance sector will face some big ethical challenges in 2019. Tough questions are going to be asked about core…