Is underwriting at claim stage a reputational timebomb?
A pattern is emerging across the market that points to a new type of
underwriting. And it is pretty revolutionary,…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
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How do you feel about insurers tracking and analysing your emotions?
How many of us have appeared in a photo that has been posted online? Or spoken to a voice assistant…
How good are your firm’s algorithms? Can you prove it?
The use of algorithms in core insurance functions like claims and underwriting is growing steadily. And the claims for what…
public
Data and analytics: the problem that insurers will have with identity
Insurance is changing. It’s moving in new directions, pursuing new ideas, new
models, new technologies. All very exciting, but…
Why confusion could become a key ethics metric for insurers
Insurers are providing consumers with more choice than ever before. And while
there’s a lot of obvious upside to…
The biggest ethical challenge facing insurers in 2019
The insurance sector will face some big ethical challenges in 2019. Tough questions are going to be asked about core…
Why credit data must feature in your plans for 2019
The use of credit data in insurance is well established. And to some degree,
it’s been an understandable development.…
Could the new accountability rules spring one last surprise on UK insurers?
The accountability regulations about to be introduced into UK insurance contain
a requirement about which the regulator has been uncertain.…
Assessing Integrity in Good People
What’s the point of assessing integrity? On the face of it, it’s to have evidence that your senior…