Why EIOPA is going about its data ethics principles in the wrong way
Data ethics is an important consideration for a data hungry sector like
insurance. And working to a set of data…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
502 posts
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Politicians are burying the loyalty penalty: so what comes next?
While we do not yet know the detail of the UK regulator’s much anticipated
report on retail insurance pricing,…
The Fundamental Challenges that Insurance faces from Data Analytics
In October 2012, in a speech to the Financial Services Forum, I offering this prediction:
“I believe that over the…
Conflicts of Interest – the vital step from recognising to reporting
We know that conflicts of interest are a feature of most insurance markets.
Removing them would risk at best stalling…
Will there soon be compulsory ethics training for insurance algorithms?
As more and more decisions about our premiums and claims come to be influenced by all sorts of clever algorithms,…
Why Honesty and Purpose will change the Conduct Agenda
As data and analytics start to transform the insurance market, we’re seeing some of the long established arrangements and…
Are firms looking in the wrong place for unethical behaviours?
Many insurance firms have organised themselves to be on the lookout for the big unethical scandals that might ruin their…
Why the FCA should not use claims complaints as a value measure
Complaints are important. Not just for resolving an individual problem, but for
tracking the health of the policyholder / insurer relationship.…
Harsh lessons that UK insurers will learn from the pricing review
We’re starting to see the regulator’s response to the pricing super complaint
take shape. And it’s pretty…