Conflicts of Interest – the vital step from recognising to reporting
We know that conflicts of interest are a feature of most insurance markets.
Removing them would risk at best stalling…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
499 posts
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Will there soon be compulsory ethics training for insurance algorithms?
As more and more decisions about our premiums and claims come to be influenced by all sorts of clever algorithms,…
Why Honesty and Purpose will change the Conduct Agenda
As data and analytics start to transform the insurance market, we’re seeing some of the long established arrangements and…
Are firms looking in the wrong place for unethical behaviours?
Many insurance firms have organised themselves to be on the lookout for the big unethical scandals that might ruin their…
Why the FCA should not use claims complaints as a value measure
Complaints are important. Not just for resolving an individual problem, but for
tracking the health of the policyholder / insurer relationship.…
Harsh lessons that UK insurers will learn from the pricing review
We’re starting to see the regulator’s response to the pricing super complaint
take shape. And it’s pretty…
Why predictive analytics in claims is so dangerous for insurers
Claims settlements are an insurer’s biggest expense. So it would seem natural for firms to understand as much about…
Actuarialism and its influence on trust in modern insurance
You will have probably heard of the phrase ‘you can have too much of a good
thing’. And while many…
public
Why supervisory technology will revolutionise insurance
The future of insurance is digital. Data and analytics are transforming how insurers work. Traditional practices are being questioned. It’…