Counter Fraud • 7 min read The big ethical challenges facing insurers in 2020 2020 will be an eventful year for insurers. During the many years I’ve been tracking the ethical challenges facing…
Data Ethics • 5 min read How positive an influence are reinsurers having on data ethics? Reinsurers are an influential bunch. No start up firm could enter the insurance market without their hefty support. And most…
Regulation • 3 min read Pricing is a prudential risk that comes with complications Last month, the UK’s Prudential Regulation Authority wrote a ‘Dear CEO’ letter [https://www.bankofengland.co.uk/-/media/…
Privacy • 4 min read Why privacy solutions can come with ethical complications Consider two tangents. We know that how data is shared raises important privacy questions. And we know that insurers join…
Ethical Culture • 3 min read Why insurance executives need to think like a decision architect 2020 will see insurers facing a number of challenges. Some of these will be ethics related, and some pretty complex.…
Privacy • 2 min read Are privacy concerns about to undermine pricing strategies even further? How much data does an insurer need to collect about its customers in order to deliver its products and services?…
Data Ethics • 2 min read Why TCF is the wrong path for implementing data ethics The UK regulator has chosen data ethics as one of its ‘cross sector priorities’ for their current business year. And…
Claims • 3 min read Has genetic testing in insurance claims begun? You would think that the use of genetic testing in insurance is pretty well sorted, wouldn’t you? After all,…
Marketing • 3 min read The radical new approach to tackling insurance mis-selling Mis-selling has been a perennial problem for the insurance market. And over the years, it’s affected all lines of…