Data Ethics • 6 min read A dangerous regulatory mindset that will undermine trust in insurance For an organisation tasked with ensuring a ‘well functioning’ insurance market that maintains public confidence, the UK regulator is being…
Personalisation • 5 min read Is signposting as ethical as the market believes? Signposting arrangements are being established across a variety of retail insurance markets. The aim is to help consumers find the…
Claims • 6 min read The ethical storm clouds hanging over insurance claims practices The biggest ethical exposure facing insurers over the next 24 months will come from claims practices. They are presenting a…
Personalisation • 4 min read What is insurance? And why data analytics makes this matter When does a firm become an insurer? When does it stop being an insurer? And what is insurance? These are…
public Accountability • 5 min read The three lines of defence model is not working for insurers Why are there so many ethical challenges being faced by insurers at the moment? Surely insurers shouldn’t have to…
Claims • 5 min read Why discrimination is an enormous ethical challenge for insurance Insurers are going to be challenged on how they are managing the risk of discrimination across their business. Some insurers…
Counter Fraud • 7 min read The big ethical challenges facing insurers in 2020 2020 will be an eventful year for insurers. During the many years I’ve been tracking the ethical challenges facing…
Data Ethics • 5 min read How positive an influence are reinsurers having on data ethics? Reinsurers are an influential bunch. No start up firm could enter the insurance market without their hefty support. And most…
Regulation • 3 min read Pricing is a prudential risk that comes with complications Last month, the UK’s Prudential Regulation Authority wrote a ‘Dear CEO’ letter [https://www.bankofengland.co.uk/-/media/…