Some thoughts on ethics, insurance and the pandemic
“Pay all of our policyholders in full, irrespective of the terms of their
policies.” The famous words of Cuthbert Heath…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
502 posts
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2 barriers to improving a firm’s ethical culture
We know that ethical culture has been a core feature of regulatory expectations
for several years now. And the steps…
Telematics will be much more influential than people think
Telematics features regularly now in the business and technology media. And
academic institutions are having their say too, examining its…
A dangerous regulatory mindset that will undermine trust in insurance
For an organisation tasked with ensuring a ‘well functioning’ insurance market
that maintains public confidence, the UK regulator is being…
Is signposting as ethical as the market believes?
Signposting arrangements are being established across a variety of retail insurance markets. The aim is to help consumers find the…
The ethical storm clouds hanging over insurance claims practices
The biggest ethical exposure facing insurers over the next 24 months will come
from claims practices. They are presenting a…
What is insurance? And why data analytics makes this matter
When does a firm become an insurer? When does it stop being an insurer? And what is insurance? These are…
public
The three lines of defence model is not working for insurers
Why are there so many ethical challenges being faced by insurers at the moment? Surely insurers shouldn’t have to…
Why discrimination is an enormous ethical challenge for insurance
Insurers are going to be challenged on how they are managing the risk of discrimination across their business. Some insurers…