Ethical Culture • 3 min read Why cognitive diversity can boost ethical performance It’s now well established that the more diverse teams are in terms of age, ethnicity, and gender, the more…
Marketing • 4 min read Nudging, ethics and modern insurance design We hear a lot nowadays about nudging and the different ways in which our choices can be orientated in a…
Autonomy • 8 min read Insurers must prepare for big changes around genetic testing We will soon see some significant changes to the way in which the use of genetic information by UK insurers…
Claims • 8 min read Are loss prevention initiatives just trojan horses for data harvesting ? A buzz phrase gaining momentum in the insurance market at the moment is ‘ecospheres of prevention’. It’s about using…
Data Ethics • 13 min read Behavioural fairness is a serious risk to the future of insurance An influential narrative has emerged within insurance in recent years, centred upon the notion of behavioural fairness. It is a…
public Ethical Skills and Training • 3 min read What impact does ethics training have? Ethics training is a waste of time, unless it has some form of impact. And to have that impact, it…
Trust • 5 min read Some thoughts on ethics, insurance and the pandemic “Pay all of our policyholders in full, irrespective of the terms of their policies.” The famous words of Cuthbert Heath…
Ethical Culture • 5 min read 2 barriers to improving a firm’s ethical culture We know that ethical culture has been a core feature of regulatory expectations for several years now. And the steps…
Autonomy • 5 min read Telematics will be much more influential than people think Telematics features regularly now in the business and technology media. And academic institutions are having their say too, examining its…