The lessons that claims people should learn from the exam grades debacle
The debacle around how recent exam grades were decided in the UK provides
insurance people with some lessons on what…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
502 posts
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Why pricing data can send out all the wrong signals
Insurance people used to think of pricing as just a market thing – nothing to do
with ethics or misconduct. Now…
The radical ways in which time is changing insurance
One of the most significant changes happening in insurance at the moment is around the perspective of time. Insurers are…
Why cognitive diversity can boost ethical performance
It’s now well established that the more diverse teams are in terms of age,
ethnicity, and gender, the more…
Nudging, ethics and modern insurance design
We hear a lot nowadays about nudging and the different ways in which our choices
can be orientated in a…
Insurers must prepare for big changes around genetic testing
We will soon see some significant changes to the way in which the use of genetic
information by UK insurers…
Are loss prevention initiatives just trojan horses for data harvesting ?
A buzz phrase gaining momentum in the insurance market at the moment is ‘ecospheres of prevention’. It’s about using…
Behavioural fairness is a serious risk to the future of insurance
An influential narrative has emerged within insurance in recent years, centred upon the notion of behavioural fairness. It is a…
public
What impact does ethics training have?
Ethics training is a waste of time, unless it has some form of impact. And to have that impact, it…