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Data Ethics

With insurance becoming increasingly digital, data ethics has become the key lens through which issues and challenges are emerging. What makes it particularly important is how it is influencing insurance at both the policy and the market levels.
64 posts
Data Ethics
Data Ethics • 3 min read

Sentiment Analysis – Treat with Caution

The increase in remote working triggered by the pandemic caused Zoom to become a popular tool for holding meetings and speaking with clients. Now Zoom is to allow account holders to carry out sentiment analysis on those they are engaging with. I explore what it means for insurers.…
Duncan Minty
Duncan Minty •
Underwriting • 4 min read

Is Open Data Compatible with Insurance?

There’s a lot of upbeat talk about how open data could revolutionise insurance. The seamless exchange of data and cover seems so simple. Yet dig around a bit and contradictions emerge. Are the principles of open data and insurance underwriting sufficiently in sync? It’s an open question.…
Duncan Minty
Duncan Minty •
Data Ethics • 4 min read

Machine Unlearning - a New Digital Capability for Insurers

Some serious exposures are looming on insurers’ reputational horizons. Most stem from how their digital technologies have been configured. If any of those exposures are realised, insurers will have to both delete ‘bad data’ and remove its influence on their models. It’s called machine unlearning…
Duncan Minty
Duncan Minty •
Data Ethics • 3 min read

Algorithm Destruction – the Implications for Insurers

A regulatory trend is emerging that could have profound implications for insurers. We’ve seen regulators issue fines for obtaining and using data in ways that fall outside of the rules. Now something much, much more ominous is starting to be used by regulators. It’s called algorithm destruction.…
Duncan Minty
Duncan Minty •
Fairness • 7 min read

Explaining the Fairness of a Particular Rating Factor

How would you explain the fairness of using a particular rating factor? You can’t rely on just statistics anymore. While the super-complaint tied fairness to the overall premium, now long running challenges to certain rating factors are re-emerging. Underwriters need to prepare for this.…
Duncan Minty
Duncan Minty •
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