Are we seeing the start of a ‘retreat from insurance’?
It’s becoming fashionable amongst insurers to talk of turning themselves into providers of lifestyle services to customers. It’s…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
502 posts
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Essential reading for everyone in insurance marketing
The role that marketing now plays in insurance firms is changing. It is no
longer just about how products are…
Six steps towards a more robust ethical risk assessment
It’s approaching halfway through the year and, let’s assume, you’re on notice to
give a presentation to…
Equal Treatment: pt4 – the spectre of polarisation
The draft EU directive on equal treatment is important, but for the insurance
sector, it might progressively become an irrelevance.…
Equal Treatment: pt3 – Transparency on a vast scale
The draft EU directive on equal treatment could herald a new era of
transparency, but are regulators, let alone insurers,…
Equal Treatment: pt2 : on a collision course with price optimisation?
The draft EU directive on equal treatment relies on ‘actuarial principles’ for
establishing whether proportionate differences in treatment by insurers…
Equal treatment pt1: will rating on age and disability soon be deemed unfair?
Should insurers be allowed to differentiate between risks on the basis of age
and disability? The sector is worried that…
How to make ethical leadership more persuasive
Leadership is often thought of in terms of decisiveness and energy, of focus and
delivery. And when it comes to…
Listening: the most ethical activity of all?
Listening is perhaps the most ethical activity of all. It’s the best way to
learn things, about what people…