Ethical Culture • 3 min read Why every insurance firm needs an ethical vision, and 12 steps to build one Leadership on ethics is one of the most important factors influencing the trust that clients have in a firm. And…
Conflicts of Interest • 3 min read A revolution will soon transform conflicts of interest in insurance Conflicts of interest have been so common in insurance, and for so long, that the sector sometimes struggles to pay…
public Data Ethics • 8 min read Ethical storm ahead – insuring people with experience of mental illness The sector’s approach to insuring people with experience of mental illness is under scrutiny. It was the lead story…
Claims • 2 min read Should insurers share claims data to make their systems more accurate? Insurers want to share claims data in order to improve the accuracy of their new analytics systems. It sounds quite…
Ethical Skills and Training • 4 min read Why ethics training has to be a big priority for insurance people The importance of ethics training for insurance people is going to soar over the next three years. And when I…
Codes and Values • 3 min read 11 reasons why you should review your code of ethics Codes of ethics are important documents. Yet that in itself can be a downside. Often launched with a bit of…
Accountability • 10 min read The Big Ethical Questions for Insurance Fraud Tackling fraud is an ethical thing to do. It penalises those who commit it, deters those who are tempted by…
Ethical Risks • 7 min read Privacy in Insurance: 3 sources of ethical risk for insurers Privacy in insurance has been getting lots of attention recently, largely because of the imminent introduction of EU’s General…
Discrimination • 6 min read The Ethics of Insurance Pricing – 7 risks underwriters need to have on their radar Several years ago, underwriters started to make wry comments about no longer knowing how their premiums were being calculated. This…