Personalisation – could it take insurance into a digital winter?
There’s a lot of talk at the moment about insurance undergoing a transformation. Some point to big data, and…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
502 posts
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A Vital Step to being Good at Ethical Dilemmas
There are many ethical dilemmas in insurance. And what’s more, they often make
people angry, and suspicious and fearful,…
Gender bias in artificial intelligence: a vital trust issue for Insurers
Insurance is being transformed. Underwriting, claims and distribution are being
remodelled to take advantage of digital tools like artificial intelligence.…
Why every insurance firm needs an ethical vision, and 12 steps to build one
Leadership on ethics is one of the most important factors influencing the trust
that clients have in a firm. And…
A revolution will soon transform conflicts of interest in insurance
Conflicts of interest have been so common in insurance, and for so long, that
the sector sometimes struggles to pay…
public
Ethical storm ahead – insuring people with experience of mental illness
The sector’s approach to insuring people with experience of mental illness is under scrutiny. It was the lead story…
Should insurers share claims data to make their systems more accurate?
Insurers want to share claims data in order to improve the accuracy of their new
analytics systems. It sounds quite…
Why ethics training has to be a big priority for insurance people
The importance of ethics training for insurance people is going to soar over the next three years. And when I…
11 reasons why you should review your code of ethics
Codes of ethics are important documents. Yet that in itself can be a downside.
Often launched with a bit of…