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US regulators progress their work on data ethics
The NAIC met in December progress their work on big data and AI in the US insurance market. Their AI Principles were at the centre of discussions.…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
502 posts
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Ethics and the Digital Transformation of Medical Underwriting
The transformation underway in medical underwriting presents both opportunities and risks. How the ethical risks are handled will either build public confidence or stall the transformation. My analysis looks at the key issues and what insurers need to address…
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6 min read
Assessing an Employee on Ethics
There's an increasing emphasis being put on the accountability of individual people working in insurance. This toolkit helps you organise a structured assessment of an employee on ethics.…
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Pressure builds on US insurers’ use of credit data
A recent article in 'Insurance Journal' highlights how US insurers are under increasing pressure to evidence how their use of credit data stays within the law.…
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Compensation begins for flawed fraud convictions
The UK Government is to pay compensation to victims of a flawed IT system. While the Post Office IT scandal has nothing to do with insurance, I would urge insurers to keep an eye on it.…
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Evaluating Ethical Dialogue
Insurers are increasingly engaging with external audiences on topics of shared ethical concern. This toolkit helps you evaluate how good your dialogue process is.…
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Checking Ethical Culture - Conformity
Ethical culture is influenced by patterns of behaviour. One of the most powerful patterns found in business settings is ‘conformity’. In this toolkit, we look at what it is and how an insurer can address it.…
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Insurance will face problems with consent
Consent is something the insurance market has often taken for granted. Recent developments are now signalling that it’s time for a serious rethink. I look at why sector attitudes to consent need to change, and the four issues which make insurers vulnerable.…
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Thoughts on the Future of Insurance
The future of insurance was the topic of a two day workshop I attended at the University of Bologna last…