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Why ethics training needs a big rethink
Ethics training is invariably arranged in a ‘push manner’, with a central
learning and development function pushing out an ethics…
Ethical Skills and Training
Setting a personal example helps when tackling ethical situations, but what really matters are having the ethical skills to address the scope and depth of the situation. You then need to train people on how to do this in real world situations that they encounter at your firm. The key here is relevance, as this motivates people to put the skills to use
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Ethical decision making is the best response to individual accountability
The rise of individual accountability has raised concerns amongst insurance
people about the consequences of getting something wrong. And this…
Data and Power pt4 – the right skills are vital to success in data ethics
As data and analytics transforms insurance, the sector’s demand for people with
digital skills has increased enormously. Yet if…
Why cognitive diversity can boost ethical performance
It’s now well established that the more diverse teams are in terms of age,
ethnicity, and gender, the more…
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What impact does ethics training have?
Ethics training is a waste of time, unless it has some form of impact. And to have that impact, it…
2 barriers to improving a firm’s ethical culture
We know that ethical culture has been a core feature of regulatory expectations
for several years now. And the steps…
Why insurance executives need to think like a decision architect
2020 will see insurers facing a number of challenges. Some of these will be
ethics related, and some pretty complex.…
Are firms looking in the wrong place for unethical behaviours?
Many insurance firms have organised themselves to be on the lookout for the big unethical scandals that might ruin their…
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Be honest with yourself: ethical dissonance and personal accountability
I've long held that accountability is one of the big ethical challenges facing the insurance market. And my…