The super complaint will put pricing practices under intense scrutiny
A super complaint was delivered [https://www.bbc.co.uk/news/business-45664985]
last week to the UK competition authority. It…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
502 posts
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2019 demands fresh new thinking on ethical risk
This next quarter will seen many insurance firms updating their ‘conduct risk
frameworks’, ready for 2019. While there may be…
Access to medical records is controversial but achievable
Should insurers be given access to digital medical records? The question has
more ethical angles to it than you might…
Research confirms the main reason for insurer failure in the EU is unethical practices
Why do insurers fail? It turns out it has a lot to do with ethical problems. So
while insurance can…
Why smart policy wordings need to be handled with care
The end of the off-the-shelf insurance policy is said to be nigh. Everyone will
of course throw up their hands…
Insurer codes of ethics are not addressing the big trust issue
Insurance firms are changing – new ways of pricing, settling claims and
marketing. So, have their codes of ethics been changing…
public
How can insurers get people to open and read their code of ethics?
You’ve written your firm’s code of ethics and put it on your intranet, and
probably your website as…
An important lesson for insurers to learn about their codes of ethics
Codes of ethics exist for a reason. They tell people about the commitments a
firm has made in relation to…
Where the really fundamental changes in insurance will emerge
How transformative are the changes happening in insurance at the moment? A lot of attention is being given to ‘start-up…