Why credit data must feature in your plans for 2019
The use of credit data in insurance is well established. And to some degree,
it’s been an understandable development.…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
502 posts
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Could the new accountability rules spring one last surprise on UK insurers?
The accountability regulations about to be introduced into UK insurance contain
a requirement about which the regulator has been uncertain.…
Assessing Integrity in Good People
What’s the point of assessing integrity? On the face of it, it’s to have evidence that your senior…
Don’t take the wrong approach to ethics training and integrity assessments
New accountability regulations are turning the minds of insurance people to how
much they actually know about integrity and ethics.…
The underlying warning in the FCA’s report on household insurance pricing
The UK regulator issued a report on general insurance pricing
[https://www.fca.org.uk/publications/thematic-reviews/tr18-4-pricing-practices-retail-general-insurance-sector-household-insurance]
in late…
What lessons can insurance people learn from the Liberty Mutual fine?
The £5.28m fine handed out by the UK regulator to Liberty Mutual last week fired
two warning shots across…
Why conflicts of interest is the top ethical issue for claims in 2019
The top ethical risk for claims functions in 2019 will be conflicts of interest. That means every claims director in…
Application fraud – a vital component is missing
Application fraud has become a big focus for insurers. The logic is that
fraudsters should be isolated before they get…
Is a retreat from insurance underway? Not by consumers, but by insurers
It’s becoming fashionable amongst insurers to talk of turning themselves into providers of lifestyle services to customers. It’s…