Why predictive analytics in claims is so dangerous for insurers
Claims settlements are an insurer’s biggest expense. So it would seem natural for firms to understand as much about…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
110 posts
•
Actuarialism and its influence on trust in modern insurance
You will have probably heard of the phrase ‘you can have too much of a good
thing’. And while many…
Why supervisory technology will revolutionise insurance
The future of insurance is digital. Data and analytics are transforming how insurers work. Traditional practices are being questioned. It’…
Is underwriting at claim stage a reputational timebomb?
A pattern is emerging across the market that points to a new type of
underwriting. And it is pretty revolutionary,…
How do you feel about insurers tracking and analysing your emotions?
How many of us have appeared in a photo that has been posted online? Or spoken to a voice assistant…
Data and analytics: the problem that insurers will have with identity
Insurance is changing. It’s moving in new directions, pursuing new ideas, new models, new technologies. All very exciting, but…
Access to medical records is controversial but achievable
Should insurers be given access to digital medical records? The question has
more ethical angles to it than you might…
An important lesson for insurers to learn about their codes of ethics
Codes of ethics exist for a reason. They tell people about the commitments a
firm has made in relation to…
7 reasons why claims optimisation needs to be seen as a failure
The most ethically questionable practice to have emerged out of the innovation currently transforming insurance is claims optimisation. As key…