Claims • 2 min read How to weigh up the fairness of your claims service – pt1 Fairness is a complex thing. Insurance people often have a tendency to latch on to one way of looking at…
Fairness • 3 min read A hugely significant decision for personal lines pricing A landmark decision by US insurance regulators could translate into significant disruption for the UK personal lines market if the…
Fairness • 3 min read Insurance, Fairness and the work of Marie Curie There’s a view becoming established in the UK insurance market that it’s only fair that premiums should become…
Fairness • 2 min read Vulnerable consumers and price optimisation: a reputation wrecker? Vulnerable consumers have been in the spotlight recently, following some research papers [http://www.fca.org.uk/news/occasional-paper-no-8] issued…
Ethical Skills and Training • 2 min read Who is the fairest of them all? How to use fairness to weigh up choices. pt2 If, as the UK regulator emphasised recently [http://www.fca.org.uk/news/the-fairness-challenge], fairness is to be the dominant…
Ethical Skills and Training • 2 min read Two simple tests for deciding on the fairness of your decision. pt1 ‘Fairness’ crops up a lot in insurance regulation – the chief executive of the UK regulator said recently [http://www.fca.…
Fairness • 3 min read Ethics and Underwriting – Part3 – Fairness puts Distribution firmly onto the ethical radar An underwriter will invariably design and price a particular type of policy with at least one eye on how it’…
Fairness • 3 min read Ethics and Underwriting – Part2 – the huge implications of pricing, pooling and differentiation With so much variety of risk and variety of policyholder, the way in which underwriters approach their setting of premiums…
Data Ethics • 2 min read Why underwriters need to use predictive analytics with care Insurers have always used claims data to understand the future likelihood of this or that type of policyholder making this…