Claims • 2 min read Weighing up the fairness of your claims service – pt2 In last Friday’s post [https://www.ethicsandinsurance.info/2016/07/08/fairness-claims-1/], I outlined four dimensions of fairness that…
Claims • 2 min read How to weigh up the fairness of your claims service – pt1 Fairness is a complex thing. Insurance people often have a tendency to latch on to one way of looking at…
Fairness • 3 min read Building a persuasive argument on fairness A fundamental challenge facing the insurance sector is how to differentiate between risks without that turning into discriminating between risks.…
Fairness • 3 min read A hugely significant decision for personal lines pricing A landmark decision by US insurance regulators could translate into significant disruption for the UK personal lines market if the…
Fairness • 3 min read Insurance, Fairness and the work of Marie Curie There’s a view becoming established in the UK insurance market that it’s only fair that premiums should become…
Fairness • 3 min read Will financial inclusion be even more difficult to deliver than in the past? There are structural changes underway in the UK insurance market that seem to point to financial inclusion becoming even more…
Fairness • 4 min read Why fairness will be central to the insurance response. Financial inclusion pt2 The chief executive of the UK’s Financial Conduct Authority said back in October 2013 [http://www.fca.org.uk/…
Fairness • 2 min read What right do we have to insurance? Financial Inclusion pt1 What right do we have to insurance? A recent report from the UK’s Financial Inclusion Commission concluded that: “every…
Fairness • 2 min read Vulnerable consumers and price optimisation: a reputation wrecker? Vulnerable consumers have been in the spotlight recently, following some research papers [http://www.fca.org.uk/news/occasional-paper-no-8] issued…