Why conflicts of interest is the top ethical issue for claims in 2019
The top ethical risk for claims functions in 2019 will be conflicts of interest. That means every claims director in…
Ethical Risks
Ethics is about both opportunity and risk, but to credible on the opportunity side, you need to be addressing the risk side. Understanding ethical risk involves seeing your firm as part of a market, an entity in itself and a collective of people. Bring this together and use it in action plans for risk management, training, governance and communications, for starters.
38 posts
2019 demands fresh new thinking on ethical risk
This next quarter will seen many insurance firms updating their ‘conduct risk
frameworks’, ready for 2019. While there may be…
Research confirms the main reason for insurer failure in the EU is unethical practices
Why do insurers fail? It turns out it has a lot to do with ethical problems. So
while insurance can…
A checklist for conflicts of interest in insurance firms
Are insurance firms taking conflicts of interest seriously enough? It’s a
question that is needs addressing, given recent headlines.…
Privacy in Insurance: 3 sources of ethical risk for insurers
Privacy in insurance has been getting lots of attention recently, largely
because of the imminent introduction of EU’s General…
Essential reading for everyone in insurance marketing
The role that marketing now plays in insurance firms is changing. It is no
longer just about how products are…
Six steps towards a more robust ethical risk assessment
It’s approaching halfway through the year and, let’s assume, you’re on notice to
give a presentation to…
How to start getting results from ethical due diligence
The UK insurance sector has been told in no uncertain terms that it isn’t doing
enough ethical due diligence.…
One lesson for everyone looking at ethical risks
Understanding the ethical risks faced by your firm is fundamental to the success
of any ethics programme. Yet if you’…