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Why supervisory technology will revolutionise insurance
The future of insurance is digital. Data and analytics are transforming how insurers work. Traditional practices are being questioned. It’…
Ethical Decisions and Dilemmas
To be good at ethics, you need to understand ethical decision making. It doesn’t just happen - there are skills to practice, knowledge to build and experience to gain. Ethical dilemmas test your decision making skills in practical situations. Some dilemmas can be simple, while others can be multi-layered.
23 posts
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Be honest with yourself: ethical dissonance and personal accountability
I've long held that accountability is one of the big ethical challenges facing the insurance market. And my…
Assessing Integrity in Good People
What’s the point of assessing integrity? On the face of it, it’s to have evidence that your senior…
Two simple ways to make a fair decision
Insurance is becoming more complex, and faster moving as well. Yet in the midst
of demanding situations and time pressures,…
A Vital Step to being Good at Ethical Dilemmas
There are many ethical dilemmas in insurance. And what’s more, they often make
people angry, and suspicious and fearful,…
What insurance people must learn to make better decisions
A lot of insurance firms have learning programmes full of ways in which people can make better decisions at work.…
Where do you start your ethical decision making?
Let’s say you’re faced with a decision that has an ethical side to it. And
you’ve decided…
Ethical dilemmas are the last stage of ethical decision making – here’s stages 1 and 2
I write many ethical dilemmas – it’s fun assembling the characters and devising
a situation when conflicting values have to…
The most powerful ethics measure of them all
Management information about ethics does exist in the insurance market, but it’s patchy at best. It tends to focus…