Personalisation • 6 min read Thoughts on the Future of Insurance The future of insurance was the topic of a two day workshop I attended at the University of Bologna last…
Fairness • 6 min read Why the Fairness of Crowds is so important for insurance There is one perspective on fairness that dominates the minds of insurers. It is the fairness of merit, which involves…
Personalisation • 8 min read Why personalisation will erode the competitiveness of premiums A recurrent narrative associated with the personalisation trend in insurance is that it will enhance the competitiveness of premiums for…
Personalisation • 5 min read What does Hyper-Personalisation mean for the Future of Insurance? Since 2013, I’ve been urging the insurance sector to think more critically about its enthusiasm for personalisation. Those questions…
Fairness • 4 min read Are some insurers going too far with data about convictions? Counter fraud has been blossoming in recent years. Once focussed on catching fraudulent claimants, the scope is now much wider,…
Data Ethics • 5 min read The Ethical Challenges facing Open Insurance Open Insurance is being positioned as the next significant step forward for the insurance sector. It will energise the market,…
Claims • 3 min read Is settlement walking now part of UK insurance? We know that for UK insurers, price walking is on its way out. Yet it’s a story that’s…
Fairness • 4 min read Why Equality of Fairness will shape the Future of Insurance The UK insurance sector is grappling with the repercussions of a ban on their main model for pricing retail products.…
Data Ethics • 4 min read The Ethical Risks from Data Enrichment Data enrichment is a big thing in insurance at the moment. The market likes the idea of bringing together data…