Accountability • 2 min read Is Leadership on Ethics Optional? Is leadership on ethics optional? Could executives just get along without it? Well, executives can always try to get along…
Ethical Skills and Training • 2 min read Setting a Personal Example – why it often fails, and how to fix it While there’s certainly more to ethical leadership than ‘setting a personal example’, it’s still an important component. After…
Accountability • 2 min read Ethical leadership – there’s more to it than just ‘setting a personal example’ There’s a tendency amongst business leaders to put ‘setting a personal example’ at the heart of their approach to…
Conflicts of Interest • 2 min read Is insurance missing the point with conflicts of interest? Conflicts of interest are so common in insurance that they’ve given rise to a raft of rules, policies and…
Ethical Skills and Training • 2 min read The power of a good story for tackling ethical challenges When I talk with people about the causes of corporate misconduct, I make clear that it rarely happens because of…
Codes and Values • 2 min read Are your firm’s values less ethical than you think? Ethical dilemmas provide great material for use in corporate training, for they can easily be tailored to reflect the learner’…
Claims • 2 min read Does this claims practice represent an open door into a dark room? At the heart of the training I deliver on conflicts of interest is this: a conflict of interest is a…
Ethical Skills and Training • 2 min read Why Warren Buffett’s famous quote on integrity has a strong message but doesn’t reflect reality The insurance chief executive and investor Warren Buffett is famous for quotes that are pithy and often prescient. One of…
Claims • 1 min read A Disclosure Disruption for Commercial Insurance Much of the attention being given to the impact that big data will have on insurance focuses on the personal…