How to teach leadership on ethics in a way that actually works
If ethical leadership is on your learning and development agenda for 2018, you
need to stop and read this post.…
Duncan Minty
Duncan has been researching and writing about ethics in insurance for over 20 years. As a Chartered Insurance Practitioner, he combines market knowledge with a strong and independent radar on ethics.
499 posts
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20 Changes that Influence the Ethics of Insurance Claims
Insurance is changing in ways that have profound implications for claims. Some claims practices will become redundant. Questions only occasionally…
Learning Integrity – what works and what doesn’t work
Ethical values are great. I’m a big fan of them for obvious reasons, but
equally, a big critic when…
9 ways to set a better ‘personal example’
How you handle the responsibilities you have marks out the type of leader you will become. And having high ethical…
Automating the emotions that drive marketing and sales
Financial advice has been transformed by regulations to eliminate conflicts of
interest and raise standards. Commissions have been replaced by…
Destructive demand: Is it happening in insurance underwriting now?
Destructive demand emerges every so often to undermine the reputation of
insurance. In UK motor insurance, it emerged in the…
Four challenges that insurers face when using artificial intelligence in claims
The use of artificial intelligence in claims represents a ‘significant
opportunity’ for the sector, said the insurer Ageas in a…
Smart contracts in insurance: clever but dangerous
The use of smart contracts in insurance opens up all sorts of opportunities. And
they sound clever and exciting, but…
What insurance people must learn to make better decisions
A lot of insurance firms have learning programmes full of ways in which people can make better decisions at work.…