Data Ethics • 2 min read Why TCF is the wrong path for implementing data ethics The UK regulator has chosen data ethics as one of its ‘cross sector priorities’ for their current business year. And…
Claims • 3 min read Has genetic testing in insurance claims begun? You would think that the use of genetic testing in insurance is pretty well sorted, wouldn’t you? After all,…
Data Ethics • 3 min read Why EIOPA is going about its data ethics principles in the wrong way Data ethics is an important consideration for a data hungry sector like insurance. And working to a set of data…
Data Ethics • 3 min read The Fundamental Challenges that Insurance faces from Data Analytics In October 2012, in a speech to the Financial Services Forum, I offering this prediction: “I believe that over the…
Data Ethics • 3 min read Will there soon be compulsory ethics training for insurance algorithms? As more and more decisions about our premiums and claims come to be influenced by all sorts of clever algorithms,…
Claims • 5 min read Why the FCA should not use claims complaints as a value measure Complaints are important. Not just for resolving an individual problem, but for tracking the health of the policyholder / insurer relationship.…
Claims • 6 min read Why predictive analytics in claims is so dangerous for insurers Claims settlements are an insurer’s biggest expense. So it would seem natural for firms to understand as much about…
public Data Ethics • 5 min read Why supervisory technology will revolutionise insurance The future of insurance is digital. Data and analytics are transforming how insurers work. Traditional practices are being questioned. It’…
Claims • 6 min read Is underwriting at claim stage a reputational timebomb? A pattern is emerging across the market that points to a new type of underwriting. And it is pretty revolutionary,…