Claims • 2 min read Ethics and Insurance Claims – Part 4 – the balancing act that is Privacy This is the fourth in a series of posts about ethical issues associated with insurance claims. The insurance contract is…
Claims • 3 min read Ethics and Insurance Claims – Part 3 – addressing conflicts of interest This is the third post in my series about the ethical issues associated with insurance claims. For the insurance sector,…
Claims • 3 min read Ethics and Insurance Claims – Part 2 – Getting Compensatory Justice Right This is the second in a series of posts about the ethical issues associated with insurance claims. This focus this…
Claims • 2 min read Ethics and Insurance Claims – Part 1 – Information Asymmetry (2 of 2) This is the second part of a post about the influence of information asymmetry on ethics and insurance claims. Let’…
Claims • 2 min read Ethics and Insurance Claims – Part 1 – Information Asymmetry (1/2) This is the first in a series of posts about the ethical issues associated with insurance claims. I’m going…
Claims • 1 min read The key ethical issues associated with insurance claims Insurance claims are pivotal experiences in the relationship between the insurer and the policyholder. For the policyholder, they’re often…
Claims • 2 min read Windows are opening into the Ethical Culture of Insurance Claims The fairness of claims settlements is the main source of dissatisfaction for personal lines motor claimants, according to a survey…
Fairness • 5 min read Do personalised premiums mean the end of risk pooling? “With insurance no longer a matter of risk pooling, policyholders pay a fairer premium”. So said a director of a…
Ethical Risks • 1 min read Getting serious about assessing your firm’s ethical risks Asked to identify the ethical risks most associated with insurance, you’re likely to come up with mis-selling first. That…