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Conflicts of Interest

Conflicts of interest are at the heart of most ethical risks faced by insurers. That's because of how the market is structured. So you're unlikely to be able to remove them - it's invariably about mitigation. Yet this can be a struggle when everyone is so used to being in one. Honesty and challenge make all the difference.
1 post
Conflicts of Interest
Claims • 4 min read

Failings in Motor Claims Raise Accountability Questions

Several unfair practices have been identified in total loss claims in the UK motor insurance market. On the face of it, this seems like a numbers problem. Yet this is far from being a ‘which valuation is right’ issue. This is about people and how they decide to shape important decisions.…
Duncan Minty
Duncan Minty •
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