Toolkits

Short and practical advice to improve particular aspects of your ethics programme.
8 posts
Toolkits
Checking Ethical Culture – Dealing with Rationalisations public
Toolkits 5 min read

Checking Ethical Culture – Dealing with Rationalisations

We sometimes hear colleagues making excuses for the decision they want to take. They try to dismiss the ethical side of the decision, preferring instead to emphasise how everyone else is doing it, or that no one will be worse off. These are called rationalisations and they need to be challenged.…
Duncan Minty
Duncan Minty
Checking Ethical Culture - the Self-Serving Bias public
Toolkits 3 min read

Checking Ethical Culture - the Self-Serving Bias

Insurance people have a lot on their radars nowadays. The wide range of rating factors and the increased variety of products are behind much of this. Not surprisingly, we start to apply filters to all this information. That however opens the door to an ethical problem called the self-serving bias.…
Duncan Minty
Duncan Minty
Checking Ethical Culture – Ethical Fading public
Toolkits 3 min read

Checking Ethical Culture – Ethical Fading

Hindsight is a complex thing when it comes to ethics. You may look back at something you’ve done and ask yourself: “what did I think I was doing?” Others may simply never see the ethical question hanging over what they were doing. In this toolkit, we explore what is called ethical fading.…
Duncan Minty
Duncan Minty
Assessing Ethical Risk - Issue Maturity public
Toolkits 6 min read

Assessing Ethical Risk - Issue Maturity

A thorough assessment of ethical risk will throw up all sorts of things, some of them familiar, some of them new. After identifying your priorities, you then need to address expectations and resources. This toolkit on issue maturity helps you with that.…
Duncan Minty
Duncan Minty
Checking Ethical Culture – Over-Optimism public
Toolkits 2 min read

Checking Ethical Culture – Over-Optimism

Ethical culture is influenced by patterns of behaviour. One pattern that firms want to support is optimism – it helps drive teams forward. At the same time, it also needs to be managed. If left unchecked, over-optimism can introduce ethical risk.…
Duncan Minty
Duncan Minty
Assessing an Employee on Ethics public
Toolkits 6 min read

Assessing an Employee on Ethics

There's an increasing emphasis being put on the accountability of individual people working in insurance. This toolkit helps you organise a structured assessment of an employee on ethics.…
Duncan Minty
Duncan Minty
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