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Some thoughts on a topic that is current or in need of some fresh thinking. Plus the occasional review of books that you could find interesting.
6 posts
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How Diverse are the Digital Teams Working in Insurance? public
Comment 2 min read

How Diverse are the Digital Teams Working in Insurance?

There’s a big obvious question that doesn’t seem to have been raised so far in relation to the Citizens Advice ethnicity penalty report. It’s this - to what degree does the problem in pricing set out in their report reflect a problem with the diversity of the people working in digital insurance?…
Duncan Minty
Duncan Minty
How Loyalty can be a Force for Good public
Comment 2 min read

How Loyalty can be a Force for Good

During times of change, it is common for loyalty to be emphasised. Shop with us rather than them. Follow my orders rather than theirs, and so on. Loyalty is a powerful force to call upon, but it can cut both ways. Here’s how to frame it as a force for good.…
Duncan Minty
Duncan Minty
Review: the Wisdom of Crowds public
Ethical Decisions 2 min read

Review: the Wisdom of Crowds

How decisions are made is at the heart of ethical culture. Find ways to improve the fairness, honesty and respect of those decisions and your firm’s ethical culture will be all the better for it. James Surowiecki’s book about the Wisdom of Crowds has some good ideas about how to do so.…
Duncan Minty
Duncan Minty
Review - The Tyranny of Merit public
Fairness 3 min read

Review - The Tyranny of Merit

The fairness of merit is at the heart of the digital revolution happening in insurance at the moment. While not about insurance, this book delivers some important insights into key questions about the future of insurance and its relations with society.…
Duncan Minty
Duncan Minty
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