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Some thoughts on a topic that is current or in need of some fresh thinking. Plus the occasional review of books that you could find interesting.
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Insurance as a Common Good public
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Insurance as a Common Good

Could insurance be considered as a form of common good? And if so, how might that have come about? And more importantly, how might it influence the way in which insurance markets are allowed to digitally transform?…
Duncan Minty
Duncan Minty
Pay Attention to Undue Pressure public
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Pay Attention to Undue Pressure

How a person responds to the ethics of a situation will be influenced by several things. Character is one, plus the skills and knowledge they’ve learnt. Yet what can sometimes render all these ineffective is something firmly in the hands of the firm’s leadership. It’s undue pressure.…
Duncan Minty
Duncan Minty
How Diverse are the Digital Teams Working in Insurance? public
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How Diverse are the Digital Teams Working in Insurance?

There’s a big obvious question that doesn’t seem to have been raised so far in relation to the Citizens Advice ethnicity penalty report. It’s this - to what degree does the problem in pricing set out in their report reflect a problem with the diversity of the people working in digital insurance?…
Duncan Minty
Duncan Minty
How Loyalty can be a Force for Good public
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How Loyalty can be a Force for Good

During times of change, it is common for loyalty to be emphasised. Shop with us rather than them. Follow my orders rather than theirs, and so on. Loyalty is a powerful force to call upon, but it can cut both ways. Here’s how to frame it as a force for good.…
Duncan Minty
Duncan Minty
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