Analysis

These are the more in-depth articles in which I bring together the conversations and research I undertake on a particular 'ethics and insurance' topic...
38 posts
Analysis
How to Assess the Biggest Ethical Risk in Insurance public
Analysis 7 min read

How to Assess the Biggest Ethical Risk in Insurance

At the heart of most ethical issues in insurance is a conflict of interest. It’s always been around and likely always will be. So the question is not whether you have eliminated it, but how you are managing it. This means you’ve got to assess the scope and depth of conflicts of interest properly.…
Duncan Minty
Duncan Minty
Ethics, Claims and the Cost of Living Crisis public
Claims 7 min read

Ethics, Claims and the Cost of Living Crisis

The cost of living crisis will have impacts across insurance. At the forefront will be claims, with increased settlements and concerns around fraud. Many insurers will turn to the digital tools widely used now in claims decisions. Yet in doing so, what ethical risks might they stir up?…
Duncan Minty
Duncan Minty
Sentiment Analysis – Treat with Caution public
Analysis 3 min read

Sentiment Analysis – Treat with Caution

The increase in remote working triggered by the pandemic caused Zoom to become a popular tool for holding meetings and speaking with clients. Now Zoom is to allow account holders to carry out sentiment analysis on those they are engaging with. I explore what it means for insurers.…
Duncan Minty
Duncan Minty
Is Adverse Selection being Replaced by Inverse Selection? public
Analysis 4 min read

Is Adverse Selection being Replaced by Inverse Selection?

Insurers have long been concerned about adverse selection. They see today’s data and analytics as helping them reduce their exposure to it. Yet that explosion of data and analytics could not just reduce adverse selection, but flip it over, creating what is being called inverse selection.…
Duncan Minty
Duncan Minty
Is Open Data Compatible with Insurance? public
Analysis 4 min read

Is Open Data Compatible with Insurance?

There’s a lot of upbeat talk about how open data could revolutionise insurance. The seamless exchange of data and cover seems so simple. Yet dig around a bit and contradictions emerge. Are the principles of open data and insurance underwriting sufficiently in sync? It’s an open question.…
Duncan Minty
Duncan Minty
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